Every user must create a Kisi Account in order to unlock their doors from their phone. Please follow the steps below to create your account.

From your Mobile Phone

  1. Download and Open the Kisi mobile app on your phone.
  2. Select “Create an Account”.
  3. Enter your first name, last name, and email address.
  4. Create a password, and proceed to register your account.
  5. Check your email account for a KISI account confirmation email.
  6. Click the link to verify your account in that email.
  7. Log in with your username and password in the Kisi mobile app.


From a Web Browser

  1. Go to https://my.getkisi.com/#/users/sign_in
  2. You will be brought to the sign in page. Since you are a new user, click on ‘New to KISI? Sign up now!’
  3. On a new screen, key in your user details and click the green button ‘Sign Up’.
  4. A screen will inform you that a confirmation email has been sent to you. Once on the confirmation email, hit the big black box that says ‘Confirm Email’.
  5. Go back to the Kisi sign in page, enter your login credentials, and select ‘Login‘.

If you have completed these steps and are still having trouble, please let us know!